Damage car - Complaint about Arnold Clark - A Spokesman Said

Damage car

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sharon coll

27/08/2016

Damage car

Complaint about Arnold Clark

Took my car into Arnold Clark for key coding and handbrake went to pick to up notice damage to car.Arnold Clark is stating the damage was already there from before and have a report of this ,but very untrue as i was told when i was in showroom that there was no damage report for my car and within 48 hrs this damage report has appear from nowhere( meant to be from two months ago.you can clearly see on the pictures i took that all scratches are white and new even mechanic stated to me that they were all knew .Spoke to someone at Arnold Clarks CS and this so call report has more damage on it that what i had said was done on the day.Example they are stating the rear of car is scratched and its on this report. which i know it has been falsified as this scratch was not on car at this time . I have record the conversion with CS of Arnold Clark's

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sharon coll | 04/09/2016 11:59

E-mail from AC saying end of matter after i sent them e-mail stating their report of damage was the 17/6/16 my car was in their care from 13/6/16 ,so any damage was their responsibility as if there was any damage to my car the report would have been the 13/6/16 as my car was in their car for 4 days. Damage report gets done on the day your car arrives at garage not at the on leaving garage


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