Poor house keeping, poor management - Complaint about Premier Inn - A Spokesman Said

Poor house keeping, poor management

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Chris pratt


Poor house keeping, poor management

Complaint about Premier Inn

Hi we stayed on the 26th of August 2016 for 3 nights First name got very hot just a fan all not we was tossing turning couldn't sleep, the following day came back to our room the beds had not been done, we reported it the staff there called Stacey couldn't do enough for us, but she was making complaint about it,the that night was awful couldn't sleep really hot again, that morning 28th we confronted by th cleaner arguing with us that she had cleaned up the room, very unprofessional, went to complain at the desk then the cleaner followed me to argue more, this time there was going to get another cleaner to sort our room out which we did, we got told to talk to the manager on the 29th August 2016 so we did and him about our our bad stay we have had and he wasn't bothered, he said he I'll have a word with the cleaner and make a note, and the good night guarantee we was only getting for 1 day because if we were to have a refund for the others will not happenw should hav gon elsewhere very unprofessional as well

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