Scammed thinking I was entering a Tesco competition - Complaint about Minted Mobi - A Spokesman Said

Scammed thinking I was entering a Tesco competition

Complaint about  Minted Mobi  | ANSWERED


Minted Mobi

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Sarah stokes

29/08/2016

Scammed thinking I was entering a Tesco competition

Complaint about Minted Mobi

Whilst on my Facebook page I had a pop up about winning £500 Tesco vouchers. Being on a low income I thought "why not" gotta be in it to win it. Little did I realise that I'd just been fleeced for £4.50 I texted STOP as instructed but have just received another text and been fleeced for another £4.50. These people are thieving scumbags praying on the innocent. How do I stop this and is there anyway I can get my money back. I don't want to be forced to change my number that I've had for 20 years it will be a massive inconvenience. Please can someone help??

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Danielle Martin | 30/08/2016 08:36 | VERIFIED

Dear Ms Stokes, all of our advertisements clearly state our weekly subscription fee before joining our service and you must go through a two-stage entry process to join. We also cannot charge you after receiving a stop request from you. So that we can look into this, please get in touch via [email protected] or 0330 134 0181. Danielle, Customer Services Manager for MintedMobi


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