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RIGHTIO

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Taylors Lettings Northampton

30/08/2016

Awful

Complaint about RIGHTIO

i called these guys up on behalf of one of our tenants as it was bank holiday and as a company all our contractors wernt working that weekend. the tenant had already had 4 days with no hot water, this was on the friday- they said i had to fill in some forms and sign them and send them back so i did all of that and they said someone would be out that day between 2-6, baring in mind we close at 6 the tenant waited in her property and no body showed up i then called them back saturday morning and they said they haddnt recieved the forms so i re sent them again and they said they would send someone out. now monday morning someone had still not been out to the property to sort the hot water flow out! at this point i called them up and they said again they had recieved no email with my signiture on, so i re sent it for the 4th time and waited on the phone untill they had recieved it, the guy on the phone acted very helpful and said that he would send someone there next. it is now tuesday and they still havent sent anyone out at this point i give up entirely with this company and would not recomend them to anyone they are time wasters!

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