Burlington Hotel at Sandown Isle of Wight - Complaint about National Holidays - A Spokesman Said

Burlington Hotel at Sandown Isle of Wight

Complaint about  National Holidays  | AWAITING RESPONSE


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Mrs Muriel Hudson

31/08/2016

Burlington Hotel at Sandown Isle of Wight

Complaint about National Holidays

We have recently returned from a six day holiday with National Holidays to the Burlington Hotel at Sandown. The room was reasonably clean but the bathroom left a lot to be desired, the toilet was very badly stained and therefore looked very dirty a little cleaner poured down when the room was serviced would have solved this. The main complaint is the food - we came down to breakfast one morning and found that the milk was sour - the breakfast was very basic but the evening meals were not fit to eat most of the time. We had fish and parsley sauce one night but the fish looked as though it had been sat there for quite a while needless to say it was not fit to eat. The roast potatoes were so dry and hard you could not cut them with a knife. Do you ever send your representatives to check these hotels before people go on holiday spending their hard earned cash. I look forward to your early reply.

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