racist behavior - Complaint about The AA - A Spokesman Said

racist behavior

Complaint about  The AA  | ANSWERED


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Robert Rokosz

31/08/2016

racist behavior

Complaint about The AA

on 19 Aug 2016 my car broke down. I am a customer AA and I have a AA roadside assistance services ,when I called for help AA patrol arrived, After a few exchanges of words , AA employee asked me where I came from, I replied with nottingham. However, he asks again , where you come from originally, I replied I was born in Poland. after my response to his question, his behavior of instantly changed. after a few minutes, he said that can not help me , He left me without help in the middle of nowhere , adding that all poles are cheaters . He said that my engine is seized and refuses to help me, adds in his report to the engine was already seized and refused to help me. I became without the help of 150 miles from home. I had no food drink, there was no toilet. my phone after the time of unloaded. not offered me any help, I tried calling the AA but my phone battery has run out. I had to go on foot dangerous road where there was no sidewalk , to the nearest gas station. my contract with AA have roadside assistance home if my car breaks down, but there was no help. after this situation, it will take me 20 hours to come home . Now I feel the stress and fear in my head ,

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[User deleted] | 13/09/2016 14:16 | VERIFIED

Hi Robert, we're very sorry to learn of your experience. We have managed to locate your breakdown details based on the information provided and a member of or Executive Chairman's Office will contact you in due course to discuss this. Kind Regards


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