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Complaints regarding diggerland

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Ms Gammon

01/09/2016

Complaints regarding diggerland

Complaint about Diggerland

Okay so just last weekend we visited diggerland in castleford Yorkshire, during time we spent visiting family . Now this cost me a total of £80 for my family of 4 to go there. Half the rides was closed for some unknown reason, the ride a digger ride was also closed due to the ground being muddy (this wasn't advertised nor was we made aware before entry and this was the point In goin!) Then to top things of, we went to collect out diggerland certificate only to be told that they no longer do them!!! Yet the was still the sign put up outside with I have taken a picture of, also make just the week before our visit I know a family who went and as a matter a fact did manage to get a certificate. We live in Devon and was absolutely disgusted with the service & prices considering all the above.

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Ms Gammon | 23/09/2016 17:20

Still awaiting reply !!!! I think I'll take this to the owner of diggerland myself since your customer service is diabolical

Diggerland Duggy | 12/10/2016 07:14 | VERIFIED

Hello, Thank you for your message on this website and your email. Your complaint is currently being dealt with by email direct with our customer services team. Thank you. Best wishes, Diggerland.


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