x35 - Complaint about Go North East - A Spokesman Said

x35

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Shazina scott

01/09/2016

x35

Complaint about Go North East

Just moved here so not familiar with the buses. I got the X35 from easington lane to houghton le Spring to go and see a family member and I assumed the bus would stop at every bus stop it went passed especially when I pressed the bell numberous of time but no it didn't it drove straight through houghton with out stopping or even explaining why it can't stop or couldn't when I was getting off the bus so now I'm stuck in doxford park with no money And in able to get home. Despite the fact that the bus driver was quite rude and didn't have very good English! Ridiculous service!

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Go North East | 15/09/2016 09:55 | VERIFIED

Hi Shazina - we're sorry to hear that you experienced this problem. I'm afraid that service is an express service, so it doesn't serve every bus stop. If you have a smartphone you may find our app handy. Search for Go North East in your app store.


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