False subscription - Complaint about Prizehook - A Spokesman Said

False subscription

Complaint about  Prizehook  | ANSWERED


Prizehook

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Kait

01/09/2016

False subscription

Complaint about Prizehook

My niece has just signed up to your site thinking she would win herself some prizes in my iPhone I do not want to be subscribed to this and any charges you have made need to be refunded immediately as this was not authorised by me

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Danielle Martin | 05/09/2016 10:01 | VERIFIED

Dear Kait, if you would like to unsubscribe from our service then you can do so by sending STOP in reply to the 5-digit shortcode you are receiving messages from, or by getting in touch via [email protected] or calling 0330 134 0183. We have an automated service on our helpline you can use to do this. Danielle Customer Services Manager for PrizeHook


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