Quinny Moodd collapses whilst child in it. Faulty pram - Complaint about Mothercare - A Spokesman Said

Quinny Moodd collapses whilst child in it. Faulty pram

Complaint about  Mothercare  | AWAITING RESPONSE


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Patti Plested

02/09/2016

Quinny Moodd collapses whilst child in it. Faulty pram

Complaint about Mothercare

Our Quinny moodd collapses whilst being used with my daughter inside. Collapses to the floor. intermitant fault. We went to mothercare and told the loan strollers were discussing so we didn't take one. The pram was sent away to Quinny (direl) sister company to repair after sitting in the store for 2 weeks because they couldn't get a repair code. However they can't find the fault? I refuse to pick the pram up and use it as its faulty and not fit for purpose or of a satisfactory quality as per the customer rights act 2015. Awaiting call back but so far no one will admit it's faulty or offer a refund. I do not want an exchange as its of poor quality and a common fault. DO NOT buy a Quinny full stop, Poor show

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