Dpd driver not taking a return item or actually turning up!! - Complaint about DPD - A Spokesman Said

Dpd driver not taking a return item or actually turning up!!

Complaint about  DPD  | ANSWERED


DPD

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Chris Baber

02/09/2016

Dpd driver not taking a return item or actually turning up!!

Complaint about DPD

Trying to return a bike to Wiggle. They arranged collection of a bike with dpd from my home yesterday. Had the text message/email with the collection slot assigned. Driver turned up on time, but wouldn't take the bike, stating 'we don't take bikes or big things, just small packages and boxes.' So, contacted wiggle, they arranged collection with dpd again. Got the text message/email with the collection slot assigned, but no driver turned up. No phone call, no message, no show. Still stuck with the bike.

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Andy Webb | 06/09/2016 14:23 | VERIFIED

I am really sorry Chris for the trouble with your collection. Could you email into us please if this still has'nt been sorted. Please email into us with your details... [email protected] and quote 11302861. Luke


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