Child Tax Credits - Complaint about Concentrix - A Spokesman Said

Child Tax Credits

Complaint about  Concentrix  | AWAITING RESPONSE


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Child Tax Credits

Complaint about Concentrix

I have 3 young children and I have received a letter from Concentrix back in February 2016 when I was on maternity leave asking me to proof my childcare costs which I have provided all proof needed. We are now in September 2016 and they still havent close my case. The only thing that they sid was stopping my Child Tax Credits because they say that I havent done my annual renew pack but i sid back in March. We really struggling financially and HMRC dont care as well as Concentrix. I called Concentrix today and could hear them laughing in the office, the person that answer the call simply didn't wanted to know what i was saying and put the phone down on me. Im so streessed and dont know what to do...please help!

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