horrible hotel and food - Complaint about Britannia Hotels - A Spokesman Said

horrible hotel and food

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julie walker

04/09/2016

horrible hotel and food

Complaint about Britannia Hotels

We have just stayed at the grand hotel llandudno. my mother is 80 years old, the main lift was not working for the full 5 days we were there, the staff was dismissive and shown no compassion what so ever. the food was horrible and we had to eat out, we just ate salad and a small breakfast. heaters not working and the balcony doors would not close properly. this is our second holiday with national, think it might be our last, if nothing is done about this complaint.

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