False charges added to mobile phone bill - Complaint about Buongiorno - A Spokesman Said

False charges added to mobile phone bill

Complaint about  Buongiorno  | AWAITING RESPONSE


Buongiorno

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Deborah Gee

04/09/2016

False charges added to mobile phone bill

Complaint about Buongiorno

On checking my latest mobile phone bill, I have discovered that this company have been taking £3.75 per week for an undisclosed service, since the end of July. No details were provided on my telephone bill, I had to phone my mobile phone provider to find out who the money was going to and why. It would appear that this is going to a web site called Tap To Fun, owned by Buongiomo, who provide games for Androind and iPhone. The phone that has been charged is a Windows phone, not able to play these games. In addition, there are now small text charges appearing for the same company. No subscription or request to any service has ever been made.

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