Unsolicited Texts costing me money - Complaint about Prizehook - A Spokesman Said

Unsolicited Texts costing me money

Complaint about  Prizehook  | ANSWERED


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Stephen Redburn


Unsolicited Texts costing me money

Complaint about Prizehook

I have started receiving unsolicited test messages from PrizeHook. Each costs me £4.50p. I have never joined in any prize games and do not give my mobile phone number to anyone as I just keep it for emergencies. So, I have no idea how they got hold of it.

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Danielle Martin | 05/09/2016 09:25 | VERIFIED

Dear Mr Redburn, any messages from us or charges on your mobile phone bill can only be incurred as a result of interaction between one of our services and the mobile phone in question. If you'd like to discuss this with us then please get in touch via [email protected] or 03301340183. Kind regards, Danielle. Customer Services Manager for PrizeHook

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