Order couldn't be fulfilled & couldn't get refund of visa payment - Complaint about Digital Discount - A Spokesman Said

Order couldn't be fulfilled & couldn't get refund of visa payment

Complaint about  Digital Discount  | AWAITING RESPONSE


Digital Discount

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Pollendines Ford (Samantha Murray)

06/09/2016

Order couldn't be fulfilled & couldn't get refund of visa payment

Complaint about Digital Discount

An order was placed for an iPad. Within an hour it was cancelled as had ordered wrong spec. Digital discount .co.uk e-mailed back to say that they couldn't fulfil the order. A payment however was taken for £572.99. When asked via e-mail to refund the money, an automated e-mail response was to say that: "We regret to inform you that we're unable to process your order due to backend complications with our payment service provider in accepting your funds. In view of these unfortunate circumstances, we advise that you contact your card issuer or bank to file for a chargeback. As we're unable to fulfil your order or reimburse your funds, you should be safeguarded by your card issuer to apply to claim against the full value of the order. Having since seen reviews of this company online it is obvious that they are just crook and strongly feel that you should remove any links to them from your website.

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