Accused of smoking in the room - Complaint about Blue Inn - A Spokesman Said

Accused of smoking in the room

Complaint about  Blue Inn  | AWAITING RESPONSE


Blue Inn

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Peter Simmons

06/09/2016

Accused of smoking in the room

Complaint about Blue Inn

Stayed 1 night in this hotel and got accused of smoking in the room we did not smoke in the room we smoked on the balcony outside the room which is allowed everyone did this then we left the hotel the room was left in a good standard then my friend was billed for £200 because the hotel said we had smoked in the room which we had not we telephoned the hotel and asked why we had been billed for £200 they said the room smelled of smoke which did not when we left there was ash apparently on the floor which could of blown in when we opened the door or may have come off my shoes or socks and some tobacco on the table we don't smoke roll ups but some may have fallen out of the packet when we put them on the table there where 2women down from us and they saw us smoking on the balcony however when we visited trip advisor website about this hotel 1review said that a group of people where smoking on the balcony and had made the other room smell of smoke so smoke can get in the rooms without that person smoking the windows are only single glazed when we spoke to the manageress she was very abrupt and told me to put it in a letter and she will deal with it however I sent an email and had no response at all

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