Delivery driver never delivers! - Complaint about DPD - A Spokesman Said

Delivery driver never delivers!

Complaint about  DPD  | ANSWERED


DPD

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Laura Tournay-Godfrey

06/09/2016

Delivery driver never delivers!

Complaint about DPD

I received a text message today saying my parcel was out for delivery, so I waited home all day, and it did not arrive. This happens ALL the time. 2 weeks ago, I was waiting for a parcel, and for 3 days I waited home, as each day I was promised it was out for delivery and it stated so on the tracking. I would like to determine where my current delivery is, when I will receive it, and I would like to know the full complaints procedure (enough is enough!)

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Andy Webb | 09/09/2016 08:19 | VERIFIED

Hi Laura, I'm really sorry for the experience you had with us :/ If you could email us at [email protected] quoting ref 11349151, we'll do what we can to help. [Alison]


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