Can't seem to cancel my subscription - Complaint about My Geek Box - A Spokesman Said

Can't seem to cancel my subscription

Complaint about  My Geek Box  | CLOSED


My Geek Box

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No. 27 of 845 in Shopping

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Adam Birch

07/09/2016

Can't seem to cancel my subscription

Complaint about My Geek Box

I took out a three month subscription and while my card details are not saved on the website and my account does not show a recurring subscription, they still charge my card fir another 3 months. Multiple emails sent, massive runaround and seemingly they have no telephones. Completely unacceptable.

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Sarah Whitehouse | 13/09/2016 14:38 | VERIFIED

Hello Adam, thank you for your email. In order for me to investigate this, please can you provide me with an order number and I shall be able to look into this for you. Many thanks.

Adam Birch | 26/09/2016 10:58

Managed to get this resolved so thank you but this would have take 5 minutes if only there was a phone number to call.


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