Took payment even though couldn't supply goods. Now uncontactable! - Complaint about Light Up UK - A Spokesman Said

Took payment even though couldn't supply goods. Now uncontactable!

Complaint about  Light Up UK  | AWAITING RESPONSE


Light Up UK

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Kevin Izatt

08/09/2016

Took payment even though couldn't supply goods. Now uncontactable!

Complaint about Light Up UK

Placed an order for 8 spotlights and paid June 2nd. Chased 3 weeks later by email (they never answer phone) was told didn't have them, didn't know when or if they would be able to get them. I asked to advise if any alternatives in stock. No reply. I asked again 2 weeks later just replied 'Sorry etc etc will send order once available'. I asked for refund as they obviously were unable to supply but have had no response at all tried again by phone and email today 8th September 2016 but no response to phone or email. This company is clearly dead in the water - probably run out of money so can't pay supplier so can't get stock or pay refunds! Shame as I bought some good products earlier in the year

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