BBC concert tickets not arrived for Hyde park 11/916 - Complaint about Ticket Selection - A Spokesman Said

BBC concert tickets not arrived for Hyde park 11/916

Complaint about  Ticket Selection  | RESOLVED


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Katharine Jackman

08/09/2016

BBC concert tickets not arrived for Hyde park 11/916

Complaint about Ticket Selection

Two tickets then a third separately were bought for Hyde park "festival in a day " which is Sun 9/11I bought them the first day of release on17/6/2016 I thought it was the BBC website but it actually wasn't . I paid by credit card and it appeared on my statement as a Spanish company.I then went on holiday and didn't think any more about it until I went toget my tickets from where I keep them and I realised they hadn't been sent .Ive tried ringing them and emailing with no success .Im surprised they are still advertising other concerts.It looks like a legit company.

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Kelly Adams | 27/09/2016 09:00 | VERIFIED

There is proof of delivery for the tracking numbers when you track them on the Royal Mail website. As stated in our terms and conditions tickets can be received up until the day of the event. Kind Regards Ticket Selection

Katharine Jackman | 28/09/2016 08:56

Ticket selection did not sent my tickets until I complained the day before . For a number of reasons I didn't get the tickets until too late .It hasn't happened before and it won't happen again ! I will NEVER use TICKET SELECTION again !


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Katharine Jackman | 21/09/2016 17:25

the problem was(apart from my overpriced tickets not turning up) was that I left to go to London from Swansea before my tickets turned up and only 2out of 3 were posted to London so I missed out on the concert .The tickets were £100 each although face value was £45 which I didn't realise.ispent hours trying to sort it out.it ruined my weekend.Fortunately I have understanding friends 👎NEVER AGAIN
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