It's a disgrace - Complaint about Super Escapes - A Spokesman Said

It's a disgrace

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Julie el asmar

09/09/2016

It's a disgrace

Complaint about Super Escapes

We booked with super escapes first we booked a villa which was beautiful n that was cancelled cos supplier went bust this was like 2 weeks b4 our holiday we went to somewhere else n never got anything we were promised no air conditioning no free WiFi no pool or sea view the rooms werent the same as in the pictures u ring them up to complain no one can speak English the food was disgusting it was supposed to be all inclusive we rang n demanded a move they rang the hotel n tried to check us out without us knowing they then said if we wanted to move they wanted a further 1400 pounds what a joke in the end a friend got us moved to somewhere else so we r not all inclusive having to pay for all our meals it's an absolute disgrace they should be featured on holidays from hell well i have a family member who works in the travel industry who will make sure they r blacklisted because the missing sold the holiday n lied about what we was getting told us it's a 4 star when it's 2 star went into the room and one of the walls was nothing but breeze blocks didnt even paint it wat a joke they will get there come uppance

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