Conservatory Roof substanard glass - Complaint about Britelite Windows - A Spokesman Said

Conservatory Roof substanard glass

Complaint about  Britelite Windows  | AWAITING RESPONSE


Britelite Windows

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Trevor Spice

09/09/2016

Conservatory Roof substanard glass

Complaint about Britelite Windows

Sorry Company name is incorrect it should be Britelite Windows. I bought a new conservatory from Britelight and paid them an extra £1000.00 for self cleaning glass for the conservatory roof.Since a year after the consevatory was built I have been very unsatisfied with the glass. It seems to get dirty just as quick as normal glass. The pamphlet from the manufacturer Pilkington glass says that the self cleaning works by the dirt laying on the surface of the glass and when it rains it washes the dirt away.. What a load of rubbish. I have complained to Britelite several times since the installation ,about the glass but they refuse to do anything about it. In May this year I lodged an official complaint with Britelite saying that I was conned and ripped off by paying £1000.00 extra for sub-standard glass, and demanding compensation. Apart from sending someone to test the glass on the 18th August I have heard nothing more from them regarding my complaint despite sending them further reminders

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