DANGEROUS TUMBLE DRYER - Complaint about Hotpoint - A Spokesman Said

DANGEROUS TUMBLE DRYER

Complaint about  Hotpoint  | AWAITING RESPONSE


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Lynne Cassidy

10/09/2016

DANGEROUS TUMBLE DRYER

Complaint about Hotpoint

Given a 9 month waiting date for modification to this potentially hazardous tumble dryer!! Unacceptable. I cannot believe I am still being advised to use it despite advice from other professionals, including the Fire Service, not to do so.It is unusable and started to get very hot when last switched on. Neither the retailer (AO) or Hotpoint will give a replacement or refund. Hotpoint have offered to sell me another item at a reduced price but i am suspicious why there is such a limited range at a reduced price and have heard of cases where modified items and relacements have still caught fire. Why should I be charged when i have been sold a hazardous item? My Home Insurance have informed me that there will be no payout if damage occurs as I know of the danger. So who is responsible for payout and does anybody CARE that lives are at risk?

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