Being Cold Called - Complaint about Virgin Media - A Spokesman Said

Being Cold Called

Complaint about  Virgin Media  | AWAITING RESPONSE

Virgin Media

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Keith Grace


Being Cold Called

Complaint about Virgin Media

I was rung by one of your so called sales men ( cold called ) I never asked to be called, I was talked into taking on your TV box, I was told I could cancel at any time, I tried to cancel this TV box and your telephone, as no one uses this rubbish TV box or the telephone, the TV box which I was told, I would be able to us anywhere in my home, this was obviously a Lie as it cannot work on any Android phone or tablet, I'm now told I can not cancel until the 8th December 2016, I believe I took this (verbal) contract out in 2015 it seems virgin are moving the gate posts to stop me removing, these items from my bill, I now think I should leave your service altogether as I only now what Broadband, and I can get this any where, If I'm wrong about the date this (Verbal contract) was taken out where my telephone and broadband where put in this contract which I had before I was COLD CALLED by one of your salesmen, can you inform as soon as possible, about the date where I took out this (verbal contract) Your very annoyed about you service K.Grace

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