price changing - Complaint about Healthy Living Direct - A Spokesman Said

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Lynda Adam


price changing

Complaint about Healthy Living Direct

Received brochure yesterday, went on line to order summer shoes as good price quoted i.e. £4.99 pair, plus delivery charge of £4.99, ordered 2 pairs on line at £4.99, put in basket at this price, when I put in the media code for free gift the shoe price changed to £6 plus tried time and again to order at price quoted on line and in brochure the minute I put in code for free gift the price went up. I did not particularly want free gift would have give to charity shop, but, I am of an age when I expect firms to adhere to what they advertise. I phoned customer service, no help, told to phone in order which costs 13 Pence per minute or post, cancelled order

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