Money being taken from my buisness account without me agreeing to. - Complaint about Currys PC World - A Spokesman Said

Money being taken from my buisness account without me agreeing to.

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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John milner

11/09/2016

Money being taken from my buisness account without me agreeing to.

Complaint about Currys PC World

I brought a product from pc world earlier this year along with other items ie usb with computer set up and windows 365 however i have just realised that product support ag has been taking £4.50 from my account since april im hugely disappointed in this customer service where your emplyees are charging customers on things they have no idea about. I would appreciate a full refund of £18.00 and an explanation as to why this is happening as i have read that i am not the first person. John

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KNOWHOW TOHELP | 12/09/2016 11:58 | VERIFIED

Hi John, I am sorry to learn that you are unhappy with our product support agreement. These agreements are set up at the time of purchase in store, a customer does have to agree and sign paperwork for these. So that we can cancel this for you, can you send us a private message with your full address and the make of the computer please. Leanne


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