Money being taken from business account without any knowledge - Complaint about Currys PC World - A Spokesman Said

Money being taken from business account without any knowledge

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Lucy Brown

12/09/2016

Money being taken from business account without any knowledge

Complaint about Currys PC World

I have been reviewing my business bank statements to discover PRODUCT SUPPORT AG has been taken and exact amount of £7.50 from my business account since purchasing a laptop for my business after I started, back in March 2015. I demand full refund as I have given no permission for this amount to be taken from my account what so ever. Many thanks Lucy

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KNOWHOW TOHELP | 12/09/2016 15:30 | VERIFIED

Hi Lucy, I am sorry to learn that you are unhappy with our product support. These agreements are set up in store at the time of purchase and all customers have to agree and sign paperwork for the payment to be taken. I will be happy to cancel this for you, to do so can you provide me your full address and the make of the laptop please? With this being said, there is no refund entitlement. LS


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