Flowers not what I ordered. Look rubbish for what I paid. - Complaint about Lovely Flora World - A Spokesman Said

Flowers not what I ordered. Look rubbish for what I paid.

Complaint about  Lovely Flora World  | ANSWERED


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Claire Donnelly

14/09/2016

Flowers not what I ordered. Look rubbish for what I paid.

Complaint about Lovely Flora World

I ordered a bouquet of flowers in which I paid £12.69. The picture of the bouquet I ordered was just what I was looking for. My friend has just recieved the flowers and sent me a picture. They are nothing like the ones I ordered. I feel totally ripped off.

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Joanna K | 15/09/2016 09:21 | VERIFIED

Dear Claire, I am sorry to hear you are not satisfied with the received bouquet. Please contact us directly via the online form on our website and we will deal with this complaint. Kind regards, Lovely Flora World

Joanna K | 05/10/2016 09:00 | VERIFIED

Dear Claire, a fresh replacement bouquet has been since dispatched. Kind regards, Lovely Flora World


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