Paid for uniform weeks ago but they failed to send it & do not issue refund - Complaint about SWI Schoolwear - A Spokesman Said

Paid for uniform weeks ago but they failed to send it & do not issue refund

Complaint about  SWI Schoolwear  | AWAITING RESPONSE


SWI Schoolwear

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Mr A

14/09/2016

Paid for uniform weeks ago but they failed to send it & do not issue refund

Complaint about SWI Schoolwear

I ordered school uniform from them back in August. After chasing them several times over the past few weeks, they replied to say my goods were out for delivery that day. The goods did NOT arrive. I emailed them 4-5 times after that asking for the courier companies details so that I can get an update, they did not reply. I begged them to contact me and they again failed. I then emailed again and asked for a refund as they were not sending the goods but they ignored me again. I have now had to go through the bank to retrieve my money back. Avoid this company, they are taking money for the goods but not sending them out.

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