Stopped tax credits - Complaint about Concentrix - A Spokesman Said

Stopped tax credits

Complaint about  Concentrix  | AWAITING RESPONSE


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Stopped tax credits

Complaint about Concentrix

On the 11 Aug 2016 I checked my online bank account and saw I had not recieved my tax credits. I phoned hmrc tax credits line immediately and they said concentrix was dealing with my issue and that I had failed to respond to a letter dated 9 June 2016. I did not receive a letter. I then phoned concentrix and they said the same I had not responded to a letter I replied saying I didn't receive a letter and they then asked me for evidence that I was living idependtly here with my 9 year old son I have sent all the information they asked for asking for a mandontary reconsideration I am now left struggling worrying how I can pay my mortgage and the welfare of my son as my business is running at a loss which is why I get tax credits in the first place I'm not even getting child tax credits it's just all stopped completely Since sending this information I have heard on the news and a Facebook site that concentrix have done this to thousands of single parents I hoping that this all gets sorted out very soon I'm even asking to use my Nanna's landline to make the phone calls as it's premium rate on a mobile and I just simply can't afford it

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