Faulty and Dangerous Hotpoint Dryer - Complaint about Indesit - A Spokesman Said

Faulty and Dangerous Hotpoint Dryer

Complaint about  Indesit  | AWAITING RESPONSE


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Mike Nicholson

15/09/2016

Faulty and Dangerous Hotpoint Dryer

Complaint about Indesit

Re: INDESIT - IDV65 Vented Tumble Dryer. As per the recall which came out concerning the danger of these dryers and the number of fires caused, I registered my repair at the beginning of January. I have now just received a third email stating that there is another delay to my repair. I now have no idea when this dryer will be repaired. If it is such a danger to persons and property, then Indesit should replace it immediately. An ongoing and unknown repair date is unacceptable. Indesit state 'do not leave the dryer unattended when in operation'. This dryer is either safe to use or it is not. Under the 'Sale of Goods Act 1979' an item must be 'fit for purpose' and 'of satisfactory quality'. For all of the above reasons, both quality and safety, Indesit should replace this item free of charge and without delay.

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