Worst Holiday Provider Ever!!! Stay away from them. - Complaint about loveholidays.com - A Spokesman Said

Worst Holiday Provider Ever!!! Stay away from them.

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Moe Faraji

16/09/2016

Worst Holiday Provider Ever!!! Stay away from them.

Complaint about loveholidays.com

I’ve booked My holiday with Them and paid it in full and also arranged and booked few other things in holiday destination. They send me an email 4 days until my flight day and they said sorry we can’t provide you the holiday due to price increase in flight and accommodation!!!!!! They also mention in email you should contact us for further details! So I contacted them and been told if I want to have the same package which I booked I have to pay a further £300 or I can get my refund which takes 5 DAYS to get to me!!!! I even asked for cheaper option so I could at least have the holiday, but the cheapest they offered was nearly double of what I already paid! The experience I had with them was the worst ever customer service I experienced, they clearly don’t give a damn and they said this is it, take it or leave it as we can’t do anything! Extremely unprofessional. So now I’m left with bunch of things booked in Turkey without a place to go or any flight and also booked my holiday with my employer and only have 2 days to find an alternative and without getting my refund I can’t book another one, So I Strongly recommend stay away from this company and don’t ever ever plan your holiday with them as it’s so easy for them to just turn around and say “Sorry we can’t do it”.

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