Membership cancellation - Complaint about Xercise4Less - A Spokesman Said

Membership cancellation

Complaint about  Xercise4Less  | AWAITING RESPONSE


Xercise4Less

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Jacqueline Reid

16/09/2016

Membership cancellation

Complaint about Xercise4Less

I had off peak membership for one branch of exercisr 4 less and wanted to use another so asked to upgrade account so i could use during peak times. I was set up with a new account and the other account was cancelled or so i thought. For the last month and a half i have been getting chased by Harlands who keep adding £25 admin fees on each month. I have called Harlands to sort out and they told me to speak to exercise 4 less which i did and membership team told me it had nothing to do with them to contact a manager. I did try to but no-one called me back so i wrote a letter of complaint asking for someone to contact me to sort this out but to no avail as not heard anything yet.

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