Tried to contact Goldman Reeves within 30 days of receipt of letter but no way to do so - - Complaint about Goldman Reeves - A Spokesman Said

Tried to contact Goldman Reeves within 30 days of receipt of letter but no way to do so -

Complaint about  Goldman Reeves  | AWAITING RESPONSE


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Lisa Lewis

17/09/2016

Tried to contact Goldman Reeves within 30 days of receipt of letter but no way to do so -

Complaint about Goldman Reeves

I received a letter dated 26 August which arrived 5 September, as an 'attempt to collect a debt'. The letter said 'unless you notify us within thirty (30) days after your receipt of this letter that the validity of this debt, or any portion of it is disputed, we will assume that the debt is valid'. I have tried by telephone (just a recorded message that can only take payment, there are no options to speak with anyone), I have tried to fill in the on-line form on www.goldmanreeves.co.uk to notify them of the dispute and all I get is that 'the collection amount or zipcode number shown does not match the record for the reference number'. How on earth are you supposed to sort anything out if you can't contact anyone? This was a FREE trial of one months supply of two different tablets. After the first month there was to be a monthly supply of both tablets and a monthly payment BEFORE further tablets were sent. I received the FREE tablets but decided against any further as these tablets have not been medically proven, and I have been scammed before so cancelled the direct debit. As the terms of the offer being the first month free, when I received no further tablets I assumed that this was the end of the matter. I HAVE NOT RECEIVED ANY MORE TABLETS NOR ANY FURTHER COMMUNICATIONS OR INVOICES. I still have the original set of tablets and will return them with a letter detailing my dispute to the registered address, which is also the correspondence address, shown by Companies House (Goldman Reeves Ltd. 71-75 Shelton Street, Covent Garden, London WC2H 9JQ) by special delivery, which should arrive w/c 19 September. This is a different address from the payment address, so I will be sending a copy of the letter also by recorded delivery, to the payment address (Goldman Reeves Ltd, PO Box 15116, Birmingham, B18 9ES. I dispute that I owe any money at all as this was a FREE offer. Goldman Reeves Ltd is a PLC and was only set up on 28th April 2016, and according to the Companies House website the Secretary and Director are one and the same person and his country of residence is USA which is rather concerning.

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