Booked holiday in Tenerife but hotel was overbooked! - Complaint about Alpharooms - A Spokesman Said

Booked holiday in Tenerife but hotel was overbooked!

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Mr and Mrs Robert and Ann Moore

17/09/2016

Booked holiday in Tenerife but hotel was overbooked!

Complaint about Alpharooms

Holiday was booked and paid for on 23rd July 2016. Two days before we were due to go on holiday we had a voice message on my mobile to say hotel is overbooked and they would offer us an alternative which would be in the same location with the same amenities. This was NOT the case the area was Los Abrigos which is very near the airport and not Los Cristianos as they said it would be.

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