Freè delivery - Complaint about Currys PC World - A Spokesman Said

Freè delivery

Complaint about  Currys PC World  | ANSWERED

Currys PC World

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David falconer


Freè delivery

Complaint about Currys PC World

I went to your Hereford store to buy a small freezer I emptied my car as you advertise that I could collect goods having selected an appliance I spoke to an assistant who told me it was not in stock I picked another and got the same answer we then discussed delivery and was told a week for free delivery but when my full address was put in the system I was told two week delivery but I could have next day delivery for £19.99 when I said I was unwilling to pay I was offered half price delivery so my conclusion is the advert for collection or free delivery are false and should not be advertised , I refused the offer and left to go home and order on line with a firm that does do free delivery.

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KNOWHOW TOHELP | 19/09/2016 10:20 | VERIFIED

Hi David, I'm sorry that your experience in store did not meet your expectations. Without any specific details, I am unable to confirm whether free delivery is available in your area. I am sorry we let you down on this occasion, but glad you got the product you desire. If you do have a change of heart, please let us know. Thanks, Emily.

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