texts 60077 at £3.75 are being charged wrongly to my mobile - Complaint about SPTWO LTD - A Spokesman Said

texts 60077 at £3.75 are being charged wrongly to my mobile

Complaint about  SPTWO LTD  | ANSWERED


SPTWO LTD

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No. 2 of 105 in Telecoms

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nicola

18/09/2016

texts 60077 at £3.75 are being charged wrongly to my mobile

Complaint about SPTWO LTD

I have just noticed whilst checking one of my accounts that you have charged me £3.75 for four consecutive Wednesdays via 60077. I have not authorised this and this money needs to be refunded to me

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Customer Service | 31/03/2017 10:55 | VERIFIED

Hello Nicola, Any charges incurred on your mobile phone can only occur as the result of interaction with one of our services. If you would like us to explain how our service works or to look into this for you then you can call our Customer Services Team on 03301340183, or email us at [email protected] We look forward to hearing from you. Customer Service for SPTwo


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