REFUND PRODUCT SUPPORT AG - Complaint about Currys PC World - A Spokesman Said

REFUND PRODUCT SUPPORT AG

Complaint about  Currys PC World  | ANSWERED


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CHHATRA RAI

20/09/2016

REFUND PRODUCT SUPPORT AG

Complaint about Currys PC World

I purchased a printer (EPSON)and a computer(HP) from PC world and purchased quite a few things with this purchase, including Cloud, in DECEMBER 2014. I noticed a payment for £2.00 had been taken out of my credit-card for product support and did not know what it was for. I noticed yesterday that another £2.00 was taken from my credit-card, again for Product Support AG. Looking in Product Support AG complaints, I find that PC World has conned lots of customers, and most of them had no idea that they had been signed up to this without them knowing. I wish for this to stop and a refund of £44.00 to be placed back into my credit-card account. Is this possible? They will never get any more business from me, and I will make sure this goes out to millions of people on twitter and facebook to make sure they do not get conned as well. Hope that I will have your great help and if you need any details please let me know. Regards

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KNOWHOW TOHELP | 20/09/2016 09:46 | VERIFIED

Hi Chhatra, Thanks for getting in touch. I am sorry to see that the product support payment on your purchase has come as a surprise. Whilst I am unable to help with a refund of any payments already made, as this appears on the purchase receipt and every monthly statement thereon, I can however arrange the cancellation of the cover. For me to do so, please confirm your full name, address...

KNOWHOW TOHELP | 20/09/2016 09:47 | VERIFIED

..and the model number of the product covered. Thanks - Marcus


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