Gift card expiry - Complaint about Ticketmaster - A Spokesman Said

Gift card expiry

Complaint about  Ticketmaster  | ANSWERED


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Keith Meeres


Gift card expiry

Complaint about Ticketmaster

I received a gift card as a present and for various reasons I've only just got round to want to use it - only to find that it has "expired". How can it expire? The money does not belong to Ticketmaster. Isn't this theft? I fully expect their response to hide behind the small print T&Cs. How much does Ticketmaster make each year through this sharp practice?

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Adele Tickle | 21/09/2016 14:53 | VERIFIED

Hi Keith - we're sorry to hear that your card has expired. Please email us at [email protected] with full details of your query, along with your full gift card number, and we'll be happy to see if there's anything we can do to help. Thanks!

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