idmobile overcharges customers - Complaint about iD Mobile - A Spokesman Said

idmobile overcharges customers

Complaint about  iD Mobile  | AWAITING RESPONSE


iD Mobile

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Sharon

21/09/2016

idmobile overcharges customers

Complaint about iD Mobile

I been overchaged for data I did not use or would not use in the space of a hour I always stay on my wifi at home . Furthermore the day I supposingly used this large amount of this data I had no singal on my mobile phone also sthe place where I was staying had no internet access so I did not use the mobile. I have tried many times to sort this issue out with this company with no real satisfaction only fasle promises that they will place my complaint on top priority but no action as be taken. However the moment I cancell my direct debit payment they immediately response. This is not the only complaint I have with this company I have had others but only by going to my local mobile phone showroom they have kind of be dealt with.

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