Tickets Haven't Arrived - Complaint about Ticket Selection - A Spokesman Said

Tickets Haven't Arrived

Complaint about  Ticket Selection  | ANSWERED

Ticket Selection

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Kathryn Macdonald (14508)


Tickets Haven't Arrived

Complaint about Ticket Selection

I bought 3 MCFly tickets - order number14508- back in April. The date and venue were changed in June as the concert was postponed by the band. I had e mails from Ticket Selection changing date and venue and they seemed efficient and helpful. The new date is now 5 days away and I cannot contact Ticket Selection and no sign of tickets. The phone number on their website is an answer phone which gives an email address which does not work as messages bounce back. The email that I was contacted on about date and venue change in June doesn't work either. I have no idea what to do now and am very angry as tickets were expensive and a birthday gift for my daughter. There are so many complaints on forums etc about this company.

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Ticket Selection has responded

  • Conversation with company (4)
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See previous messages

Kathryn Macdonald (14508) | 04/10/2016 09:40

I was sent 2 e tickets at 4.30 on the day of the concert and told to wait for a call from a supplier who would be at the venue with the third ticket. We live 2 hours outside London so the timing was useless and anyway I'm not sending my 16 year old daughter and friends to meet some guy who may or may not turn up with tickets. This supplier did call - at 6.50 10 minutes before the concert started.

Kathryn Macdonald (14508) | 04/10/2016 09:41

Ticket Selectionwill say they supplied the tickets but in fact all they have supplied is a lot of grief, loss of money and very disappointed daughter and friends. DONT USE THEM

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Kathryn Macdonald (14508) | 26/09/2016 11:08

NO. I am still waiting - a day before the concert. Unable to contact Ticket Selection on the email address they gave me on this website. I will now attempt to get my money likely is that?? No holding out much hope. So annoyed.

Mazie Adams | 26/09/2016 12:07

Have u got the receipt the venue might still let u in if u have proof u brought the tickets As I'm be doing that Wednesday if mine don't come

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