Failing time and time again! - Complaint about Zavvi - A Spokesman Said

Failing time and time again!

Complaint about  Zavvi  | ANSWERED


Zavvi

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Antony M Warwick

22/09/2016

Failing time and time again!

Complaint about Zavvi

Placed an order and money was taken, emails confirming the order. When I go to login to track WTF is going on account not found - tried password resets and the same yet I have confirmation of subscribing to Zbox (order) etc. 3 days of tweeting Zavvihelp and not one reply!!

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Sarah Whitehouse | 16/01/2017 09:56 | VERIFIED

Hello Antony. I can see that the subscription has been cancelled. If there is anything else that I can help you with, please do not hesitate to get in touch with us. Many thanks, Catherine - Feedback Team


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Antony M Warwick | 03/10/2016 16:35

Hi, Zbox arrived finally however missing the marvel dorbz figure which was listed in the accompanying magazine. Not impressed so far as this box was supposed to be a gift for my brother in law! Plus there was another box as part of the promo too- whats happening with that? A colleague at work got their one and main zbox in no time.

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