PRODUCT SUPPORT AG - Complaint about Currys PC World - A Spokesman Said

PRODUCT SUPPORT AG

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Sebastian mutton

22/09/2016

PRODUCT SUPPORT AG

Complaint about Currys PC World

I've just noticed that I am being charged monthly £9.50 by Product AG, which after looking online have found this to be Insurance for a product from pc world. The only thing i can think of was a Laptop i bought about 3 years ago costing around £250. I also looked on the pc world website on laptop cover and it says £9.50 is for a Laptop costing between £800-1000, which my Laptop definitely not cost! I have no recollection of agreeing to any cover and i think it's discusting that currys pc world is doing this to people (i have seen many similar situations online) I have no idea how much they have stolen off me i can see 3 transactions of £9.50 online and i will be going to the bank to see if i can find all the transactions. I request that currys pc world do the right thing and refund me however much money they have taken from me or they will be losing a customer and i will be letting others know of this con.

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Sebastian mutton | 23/09/2016 13:27

Thank you Leanne, I'm sorry for being rude. You didn't serve me in the store, but i still believe this has been started either without my permission or without properly informing me of what i was signing up to. Thanks Seb

KNOWHOW TOHELP | 23/09/2016 14:01 | VERIFIED

Your welcome Seb. I would recommend if you believe this to be the case to contact your bank and complete an indemnity form. The bank can then investigate this on your behalf. - Leanne


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