Ordered "Hugo Boss Trainers" recieved a pair of cheap fake slip on shoes no resemblance to order - Complaint about Abbtech.co.uk - A Spokesman Said

Ordered "Hugo Boss Trainers" recieved a pair of cheap fake slip on shoes no resemblance to order

Complaint about  Abbtech.co.uk  | AWAITING RESPONSE


Abbtech.co.uk

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Stephen Hall

24/09/2016

Ordered "Hugo Boss Trainers" recieved a pair of cheap fake slip on shoes no resemblance to order

Complaint about Abbtech.co.uk

Please be aware of this company as we recently purchased a pair of trainers advertised as Hugo Boss Trainers complete with picture as seen in various stores . As this company were advertising the trainers as half price we took the chance and ordered from the Abbtech Website who advertise as selling Hugo Boss footwear as a discount . The item recieved bears no resemblance to the picture and we recieved a pair of fake slip on black shoes with a Hugo boss badge attached to the front . I have since contacted the company via e mail outlining my complaint therefore requesting a full refund however they state I cannot send items back as may not be delivered back successfully ?? And asking me to order more items in exchange at a discount to which I want nothing other than s full refund as described in their terms and conditions . This has still not been resolved and wondered if anyone has had any similar experiences with this company or similar companies and any success claiming refund back amounting to £71.00. Thanks in advance :) Any comments or advice greatly appreciated folks !

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