denied insurance claim - Complaint about JMG Cargo - A Spokesman Said

denied insurance claim

Complaint about  JMG Cargo  | AWAITING RESPONSE


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rahman

24/09/2016

denied insurance claim

Complaint about JMG Cargo

i am making a complain against JMG cargo regarding my the shipment of my television which is appear to be damaged and not functional anymore. i have shipped my television through JMG cargo on 08.09.2016 to Bangladesh with insurance which should cover any accidental damage along the journey. My item has arrived to its destination and it could not be opened on the time when the item was received due to not having any facilities to check the condition of the item to the other end, so as my family has arrived home with my television and they found no damage on the tv but it is not functioning anymore. i have been in touch with JMG cargo but they did not gave me a valid reason for this malfunction on my tv or neither they could explain me what and how their insurance work so as so they have denied to take any responsibility for the ongoing issue.

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