unauthorized payment deduction from credit card - Complaint about Currys PC World - A Spokesman Said

unauthorized payment deduction from credit card

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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DAXIAN WEI

26/09/2016

unauthorized payment deduction from credit card

Complaint about Currys PC World

i bought 2 laptops and i just discovered that my credit card was authorized deducted 3 times every months since many months for some support service which i never asked for.

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Currys PC World has responded

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KNOWHOW TOHELP | 27/09/2016 13:07 | VERIFIED

Hi Daxian, I am sorry to learn of the comments in relation to payments you were unaware of. I am suprised to learn this as the payments will be shown on your receipt and documentation provided at the point of sale for the Agreements. If you would like to provide me with your full name, address, the products purchased and any Service Agreement reference number (found on your receipt)>

KNOWHOW TOHELP | 27/09/2016 13:08 | VERIFIED

Once received, I can then look to cancel the Support Agreement(s) if they are no longer required - Shaun


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