No serious attempt at delivery - Complaint about DPD - A Spokesman Said

No serious attempt at delivery

Complaint about  DPD  | ANSWERED


DPD

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No. 5 of 35 in Delivery

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David Underhill

28/09/2016

No serious attempt at delivery

Complaint about DPD

Delivery today was paid for before 1.pm Rather obvious I would be in ( because I had pad for that service!) As the house is large, have a double bell ( with sign saying please use both!) plus a loud door knocker. Note found pushed through the door, but neither of us in heard any attempt. I have had at least one problem with DPD deliveries before, it seems they give up as quickly as possible. It is also impossible to complain to them as there is no ' human' contact system - doesn't this suggest that they are afraid that they will get too many complaints? Also they have no real penalties to stop this appalling lack of consumer concern.

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Andy Webb | 29/09/2016 07:39 | VERIFIED

Hi David, I'm so sorry about what's happened with this. If you could email me your parcel number and delivery address to [email protected] quoting ref 11680507. We'll get that looked into for you. Simon


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