Received wrong order and cannot make contact. - Complaint about Scatty Squirrel - A Spokesman Said

Received wrong order and cannot make contact.

Complaint about  Scatty Squirrel  | RESOLVED


Scatty Squirrel

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Mrs L Nicholls

28/09/2016

Received wrong order and cannot make contact.

Complaint about Scatty Squirrel

I ordered a storage bag for knitwear and received an under bed blanket storage bag. I tried to email the company (3 times) to tell them they had sent me the wrong order, but to-date have not heard back from them. If the item I wanted was out of stock, I would like to have been asked if a substitute would be acceptable, but this didn't happen. I am now in possession of a storage bag I don't want and, of course, I have paid for it (albeit it didn't cost a lot, but suppose it had)?!! I certainly wont be ordering from them again.

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Mrs L Nicholls | 06/10/2016 08:10

I haven't heard back from this company. Needless to say, I wont be doing business with them in the future!


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