Product Support AG - Complaint about Currys PC World - A Spokesman Said

Product Support AG

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Samantha Thorpe

28/09/2016

Product Support AG

Complaint about Currys PC World

It’s come to my attention that there’s a payment twice a month coming out of my account of £5.50 and £2.50 for Product Support AG. The amount that has come out of my account without my knowledge is ridiculous and has been happening since January 2014. The fact that this has been happening without my consent is insane but also seems to be a common compliant from your customers. I have had no communication from your company to state that i have such an agreement set up. I think it's horrendous that a company such as Currys PC World think they can get away with doing this to their customers without their knowledge.

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KNOWHOW TOHELP | 29/09/2016 13:18 | VERIFIED

Apologies Sam, you are welcome to cancel the Direct Debits with your Bank in the interim, this will give you peace of mind that no further payments will be taken - Shaun


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